Shipping policy
Shipping Policy
Thank you for shopping with Sip-Smoke-Share Apparel.
We want to make sure you understand how our order processing, shipping, and delivery process works before placing your order.
Order Processing
Standard orders are processed as quickly as possible after payment is confirmed.
Personalized and custom products are made specifically for each customer and may require additional production time.
Please allow up to 10 business days for personalized or custom products to be created before shipping.
Business days do not include weekends or holidays.
Shipping Carrier
Sip-Smoke-Share Apparel primarily ships orders through the United States Postal Service (USPS).
Once your order has been completed and shipped, delivery time will depend on the USPS shipping service selected and the destination of the package.
USPS delivery times are estimates and are not guaranteed.
Shipping Time
Shipping time is separate from production time.
For personalized and custom merchandise, the estimated shipping period begins after your product has been completed and transferred to USPS.
Please keep this in mind when ordering for birthdays, holidays, special events, school events, sporting events, or other date-sensitive occasions.
Tracking Information
When available, tracking information will be provided after your order has been shipped.
Customers are responsible for monitoring the tracking information provided by USPS.
Please allow time for USPS tracking information to update after a shipping label has been created.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your:
-
Name
-
Street address
-
Apartment or unit number
-
City
-
State
-
ZIP code
Sip-Smoke-Share Apparel is not responsible for shipping delays, returned packages, or delivery problems resulting from incorrect or incomplete address information provided by the customer.
USPS Delays
Once an order has been transferred to USPS, delivery is managed by the United States Postal Service.
Sip-Smoke-Share Apparel is not responsible for shipping delays caused by USPS, weather conditions, holidays, natural disasters, transportation disruptions, or other circumstances outside of our reasonable control.
We will make reasonable efforts to assist customers with shipping-related concerns.
Lost or Missing Packages
If your USPS tracking information shows that your package is still in transit beyond the expected delivery period, please contact us so we can help determine the appropriate next steps.
If USPS confirms that a package was delivered but you cannot locate it, please check:
-
Around your property
-
With household members
-
With neighbors
-
With your local USPS office
Packages marked as delivered by USPS are generally considered delivered unless otherwise determined by the carrier.
Returned Packages
If an order is returned to Sip-Smoke-Share Apparel because of an incorrect address, incomplete address, refusal of delivery, or failure to claim the package, additional shipping charges may be required before the order can be shipped again.
Questions About Shipping
If you have questions regarding your shipment, please contact:
Sip-Smoke-Share Apparel
Email: sipsmokeshare@gmail.com
For existing orders, please include your name and order number in your email.
Stand Out. Stand Alone. Rep What’s Yours.